Collaborative visits can show that Loss Prevention isn’t about internal policing - it’s about partnership. It’s not just about stopping loss after the event; it’s about improving systems, educating and empowering people and preventing loss before it happens.

Retail crime remains a significant challenge, but a proactive approach to loss prevention can deliver remarkable results. One striking example comes from a Central London store that was experiencing annual losses exceeding £130,000.

Recently, a 35-year-old woman was arrested and sentenced for a £3,000 shoplifting spree, targeting three popular, privately owned garden centres in Norfolk. Her unusual target? Not alcohol, clothing, or garden tools - but Jellycat plush toys.

Crime is not just an inconvenience - it’s a growing crisis. With customer theft now costing retailers a staggering £2.2 billion annually and over 2,000 incidents of violence and abuse against retail workers occurring every day, businesses of all sizes are feeling the impact.